Frequently Asked Questions

Can I request a product that isn’t currently available in-store?

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Absolutely! We welcome product requests and will do our best to include them in our inventory. Please speak to our staff or contact us with your request.

Are Your Products Authentic And Imported Directly From Asia?

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Yes, our products are authentic and directly imported from various countries in Asia. We take pride in sourcing our products from trusted suppliers who provide us with high-quality and authentic Asian goods. We make sure to comply with all import regulations and standards to ensure that our customers receive the best products possible. Additionally, we have established strong relationships with our suppliers to ensure that our products are fresh, and that we have a steady supply of the most popular and sought-after items. So, rest assured that when you shop with us, you are getting genuine and authentic Asian products.

What Types Of Asian Foods Do You Offer?

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We offer local fresh produce, seafood, meats, as well as a wide variety ofAsian foods from different regions, including but not limited to Chinese, Japanese, Korean, Thai, Vietnamese, Filipino, and Indian cuisine. Our product selection includes rice, noodles, spices, sauces, snacks, sweets, and beverages. We also carry a range of specialty items, such as Asian cooking utensils, dishes, and grocery, to help you prepare and enjoy your favorite Asian dishes at home. Our goal is to provide our customers with a diverse range of authentic Asian products that reflect the rich and diverse culinary traditions of Asia. If you are looking for a specific product or have any questions about our offerings, please do not hesitate to ask one of our knowledgeable staff members for assistance.

 

Does Tai Ping offer online shopping and home delivery services?

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Currently, Tai Ping focuses on providing a comprehensive in-store shopping experience at our nine Auckland locations. We do not offer online shopping or home delivery services.

What payment methods does Tai Ping accept?

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Tai Ping accepts a variety of payment methods for your convenience, including cash, credit/debit cards (Visa, MasterCard), mobile payments, as well as WePay and Alipay. This range ensures a smooth and flexible shopping experience, catering to the preferences of all customers.

Are Tai Ping supermarkets accessible for customers with disabilities?

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Yes, all Tai Ping supermarkets are designed to be accessible for customers with disabilities, featuring wide aisles, accessible entryways, and dedicated parking spaces