Frequently Asked Questions

Can I request a product that isn’t currently available in-store?

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Absolutely! We welcome product requests and will do our best to include them in our inventory. Please speak to our staff or contact us with your request.

Are Your Products Authentic And Imported Directly From Asia?

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Yes, our products are authentic and directly imported from various countries in Asia. We take pride in sourcing our products from trusted suppliers who provide us with high-quality and authentic Asian goods. We make sure to comply with all import regulations and standards to ensure that our customers receive the best products possible. Additionally, we have established strong relationships with our suppliers to ensure that our products are fresh, and that we have a steady supply of the most popular and sought-after items. So, rest assured that when you shop with us, you are getting genuine and authentic Asian products.

How often does Tai Ping update its weekly specials?

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Tai Ping updates its promotions weekly, with new specials on fresh produce, pantry staples and Asian grocery favourites published every week. Check this page regularly, or listen for Tai Ping's radio ads highlighting the current deals.

What Types Of Asian Foods Do You Offer?

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We offer local fresh produce, seafood, meats, as well as a wide variety ofAsian foods from different regions, including but not limited to Chinese, Japanese, Korean, Thai, Vietnamese, Filipino, and Indian cuisine. Our product selection includes rice, noodles, spices, sauces, snacks, sweets, and beverages. We also carry a range of specialty items, such as Asian cooking utensils, dishes, and grocery, to help you prepare and enjoy your favorite Asian dishes at home. Our goal is to provide our customers with a diverse range of authentic Asian products that reflect the rich and diverse culinary traditions of Asia. If you are looking for a specific product or have any questions about our offerings, please do not hesitate to ask one of our knowledgeable staff members for assistance.

 

Which Tai Ping stores are the weekly specials available at?

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Weekly specials are available at all Tai Ping Supermarket stores across Auckland, with the exception of the Albany and Glenfield locations. Visit our Find a Store page for opening hours and directions to your nearest participating store.

Does Tai Ping offer online shopping and home delivery services?

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Currently, Tai Ping focuses on providing a comprehensive in-store shopping experience at our nine Auckland locations. We do not offer online shopping or home delivery services.

What kind of products go on special at Tai Ping?

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Tai Ping's weekly specials typically include fresh produce, meat and seafood, pantry staples, and popular Asian grocery brands. With over 2,000 products across our range, promotions rotate regularly to cover different departments each week.

What payment methods does Tai Ping accept?

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Tai Ping accepts a variety of payment methods for your convenience, including cash, credit/debit cards (Visa, MasterCard), mobile payments, as well as WePay and Alipay. This range ensures a smooth and flexible shopping experience, catering to the preferences of all customers.

How do I find out about new Tai Ping specials each week?

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The easiest way is to check this Promotions page, which is updated weekly. You can also subscribe to Tai Ping's newsletter at the bottom of any page for the latest news and offers, or listen for Tai Ping's radio advertising.

Are Tai Ping supermarkets accessible for customers with disabilities?

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Yes, all Tai Ping supermarkets are designed to be accessible for customers with disabilities, featuring wide aisles, accessible entryways, and dedicated parking spaces

What food departments does Tai Ping cover?

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Tai Ping stocks fresh produce, seafood, butchery, Hong Kong BBQ and a wide pantry range of authentic Asian groceries. Browse our Food Departments page to see the full range available in-store, alongside each week's specials.